How it works
Benefits of TherapyChat
Frequently asked questions
TherapyChat offers 8 specialities: depression, anxiety, couples therapy, sexuality, self-esteem/personal development, social/family, work/academic and mourning.
Therapy duration is subject to different factors, such as the core reason for consultation, your commitment to the objectives marked by the therapist as well as the severity of so. Characteristics such as personality and the circumstances surrounding the person will also influence, which may cause the person to progress faster or slower through the treatment plan. However, on average, users who use TherapyChat undergo a therapeutic process of approximately 5 and a half months, which is close to the average of 6 months that a face-to-face service usually lasts, especially taking into account that the most severe mental health difficulties (which tend to take the longest) are not treated online.
Yes, without a doubt. The user can request a change of therapist whenever he or she is not comfortable with the current one, either because of incompatibility of schedules, lack of personal connection, etc. You can request a change of therapist by contacting the therapist, or by writing to us at firstname.lastname@example.org. From that moment on, TherapyChat will put you in touch with another therapist who meets your needs.
If you have either decided to end your therapy or you have been discharged by your therapist, all you have to do is go to your Settings, enter the Subscription section and click on the Cancel Subscription option. Remember that the cancellation will be effective on the last day of your current plan. When you cancel, you are commanding the system not to renew your payment after that day.
Once you have spoken to Cloe and chosen a plan based on your needs, you will be assigned to the best professional for you. Before your plan starts, you will have access to a free first contact with the professional who will guide you in your improvement process. The plan you have chosen when registering will become effective after 7 days. However, if you transfer to your professional the desire to start the plan before these 7 days, you will be able to do so. Also, we remind you that this is an automatic renewal, if after 7 days you do not want to start your plan you simply have to cancel your subscription.